baji365x Privacy Policy

1 Introduction

baji365x ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy describes how baji365x collects, uses, stores, and shares personal data in connection with the operation of the baji365x online gaming platform, which serves players primarily in Bangladesh.

We understand that privacy is important to our players. When you sign up on baji365x, you trust us with your personal information. We take that responsibility seriously. This policy is written to be clear and honest about what we do with your data — not to bury important information in complicated language.

This Privacy Policy should be read alongside the baji365x Terms and Conditions. Together, these two documents govern your relationship with the baji365x platform. By continuing to use baji365x after this policy has been updated, you accept the revised terms.

2 Data We Collect

baji365x collects personal data in the following categories:

2.1 Registration Data

When you create a baji365x account, we collect the information you provide during registration, including your full name, date of birth, mobile number, and any other details required to set up your account. This information is used to verify your identity and operate your account.

2.2 Payment Data

When you make a deposit or withdrawal on baji365x via bKash, Nagad, or Rocket, we collect transaction records including the amount, date, time, and the mobile wallet number used. We do not store your full wallet credentials or PIN. Payment data is retained for financial record-keeping and fraud prevention purposes.

2.3 Usage Data

baji365x automatically collects certain technical data when you use the platform, including your IP address, device type, browser type, operating system, pages visited, time spent on each page, and game activity. This data helps us understand how players use baji365x and allows us to improve the platform experience.

2.4 Verification Data

If baji365x requests identity verification, you may be asked to provide a copy of your national ID card, a selfie, or other supporting documents. This data is used solely for the purpose of verifying your identity and age, and is handled with strict confidentiality.

2.5 Communication Data

When you contact baji365x support via live chat or email, we retain records of those communications. This helps us resolve disputes, improve our support quality, and maintain an accurate history of your account interactions.

3 How We Use Your Data

baji365x uses the personal data we collect for the following purposes:

• Account management — to create, maintain, and secure your baji365x account.
• Payment processing — to handle deposits and withdrawals via bKash, Nagad, and Rocket.
• Identity verification — to confirm your age and identity as required by our platform policies.
• Customer support — to respond to your queries and resolve any issues with your account.
• Fraud prevention — to detect and prevent fraudulent activity, money laundering, and abuse of the baji365x platform.
• Platform improvement — to analyse usage patterns and improve the features, performance, and design of baji365x.
• Responsible gaming — to monitor gaming behaviour and apply responsible gaming tools where appropriate.
• Legal compliance — to meet any legal or regulatory obligations applicable to baji365x.
• Marketing communications — to send you promotional offers and updates, but only if you have opted in to receive them.

baji365x does not use your personal data for any purpose that is not listed above. If we need to use your data for a new purpose in the future, we will update this Privacy Policy and notify you where required.

4 Legal Basis for Processing

baji365x processes your personal data on the following legal grounds:

• Contractual necessity — processing your registration data, payment data, and account activity is necessary to fulfil our contract with you as a baji365x player.
• Legal obligation — certain data processing is required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests — baji365x has a legitimate interest in processing usage data and communication data to prevent fraud, improve the platform, and maintain the security of the service.
• Consent — where we send you marketing communications or use non-essential cookies, we do so only on the basis of your explicit consent, which you can withdraw at any time.

5 Data Sharing and Third Parties

baji365x does not sell your personal data to any third party. We may share your data with carefully selected third parties only where it is necessary to operate the platform or comply with legal requirements. The categories of third parties we may share data with are:

• Payment processors — bKash, Nagad, and Rocket receive transaction data necessary to process your deposits and withdrawals. Each provider operates under its own privacy policy.
• Identity verification providers — where we use a third-party service to verify your identity or age, that provider will receive the verification documents you submit.
• IT and hosting providers — our platform infrastructure is supported by third-party hosting and security providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities — baji365x may be required to disclose personal data to relevant authorities in response to a lawful request, court order, or legal obligation.

All third parties who process data on behalf of baji365x are required to handle that data securely and only for the purposes for which it was shared. baji365x does not permit third parties to use your data for their own marketing purposes.

6 Cookies and Tracking

baji365x uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. Cookies are small text files stored on your device when you visit baji365x.

• Essential cookies — required for the platform to function. These cannot be disabled without affecting your ability to use baji365x. They include session cookies that keep you logged in.
• Analytics cookies — help us understand how players navigate baji365x, which pages are most visited, and where improvements can be made. These are only set with your consent.
• Preference cookies — remember your settings and preferences, such as language and display options, so you don't have to reset them each visit.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using baji365x, but some features may not work as smoothly. For more details on the specific cookies used, contact [email protected].

7 Data Retention

baji365x retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal policies. The general retention periods we apply are:

• Account and registration data — retained for the duration of your account and for five years after account closure.
• Payment and transaction records — retained for seven years from the date of the transaction to comply with financial record-keeping requirements.
• Identity verification documents — retained for five years after account closure or as required by applicable regulations.
• Support communications — retained for three years from the date of the communication.
• Usage and analytics data — retained in aggregated, anonymised form indefinitely for platform improvement purposes.

When data is no longer required, baji365x securely deletes or anonymises it. If you request deletion of your data before the end of the applicable retention period, we will delete what we are legally permitted to delete and explain any data we are required to retain.

8 Your Privacy Rights

As a baji365x player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected].

9 Security Measures

baji365x takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS encryption on all data transmitted between your device and the baji365x platform.
• Encrypted storage for sensitive personal data including identity documents and payment records.
• Access controls that limit which baji365x staff can access personal data, based on their role and need.
• Regular security audits and vulnerability assessments of the baji365x platform infrastructure.
• Two-factor authentication options available to players to add an extra layer of account security.

While baji365x takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your baji365x account and never share your login credentials with anyone. If you suspect your account has been compromised, contact support immediately.

10 Children and Minors

baji365x is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on baji365x or attempt to use the platform in any way.

If baji365x becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on baji365x, please contact us at [email protected] so we can investigate and take appropriate action.

11 Changes to This Privacy Policy

baji365x may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be posted on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your data, baji365x will make reasonable efforts to notify you — for example via an in-platform notification or email to your registered address. However, it is your responsibility to review this page periodically to stay informed of any updates.

Your continued use of baji365x after a policy update is posted constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using baji365x and may request account closure by contacting support.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way baji365x handles your personal data, please get in touch with our team:

• Email: [email protected]
• Live Chat: Available 24/7 from within your baji365x account dashboard
• FAQ: Visit the FAQ page for answers to common privacy questions

We aim to respond to all privacy-related requests within 7 business days. For data deletion or access requests, please include your registered mobile number and full name so we can locate your account quickly.